Cancellation Policies

NOTE: CBOBS will continue to monitor the COVID-19 pandemic and will adjust policies and procedures as the situation evolves. Students applying for summer 2021 programs will be advised of updated travel information, testing requirements, and physical distancing and hygiene practices as we move closer to next summer. Please review our standard information below with the knowledge that there may be some updates/changes throughout the year. For current “Health and Safety Standards for Outward Bound Expeditions,” click here

 

ADMISSIONS AND CANCELLATION POLICIES

Our investment in planning, staffing, and provisioning cannot be recovered in the event of short-notice cancellations and transfers. Penalties do apply and are described below. By applying for an Outward Bound course you are accountable for and subject to the information contained on these pages.


DEPOSIT

Outward Bound requires a $500 deposit submitted with a completed enrollment form to reserve your spot on course. The $500 deposit is applied toward the total cost of tuition and fees for the course and includes a $150 non-refundable enrollment processing fee.


DEPOSIT REFUND POLICY

The deposit includes a $150 non-refundable enrollment processing fee and the remaining $350 deposit is refundable if you cancel your enrollment more than 90 days from the course start date.

  • If you are waitlisted and a spot on the course does not become available, Outward Bound will refund the full $500 deposit.
  • In the event you are not cleared to participate on the course, Outward Bound will retain the $150 non-refundable enrollment processing fee and refund $350 of the deposit.
  • If you are cleared to participate and cancel less than 90 days from the course start date, Outward Bound will retain the full $500 deposit.
  • If you are more than 30 days past due on paying the balance of your course, Outward Bound will cancel your enrollment and retain the full $500 deposit.


TUITION & FEES

The total cost includes all tuition and fees for the course. Tuition covers the cost of food, instructors, permits, gear, and equipment while on course. Not included in this total cost are personal expenses such as clothing, insurance (health and travel), airfare, and baggage fees.
Fees for the course include a $150 non-refundable enrollment processing fee and a $150 transportation fee covering costs to and from the course start and end location and travel between course activities during the course.

Full payment is due 90 days before the course start date. Be prepared to pay the balance due at this time even if you have yet to submit your completed enrollment packet or have yet to be cleared to participate on the course.

If your payment is not received by the deadline, this may be considered a cancellation and you will risk losing your spot on the course and your $500 deposit.


TUITION & FEES REFUND POLICY

In the event your enrollment packet is not cleared for participation on the course, Outward Bound will refund your payment for the course with the exception of the $150 non-refundable enrollment processing fee.

The $150 enrollment processing fee is refundable only if:

  • Outward Bound cancels your course
  • You are waitlisted and a spot on the course does not become available
  • You do not qualify for financial aid and need to withdraw your enrollment on the course


CANCELLATION POLICY

Outward Bound cannot refund the cost of the course in the event you are unable to attend or complete the course due to unexpected events, illness or injury.

There are no penalties if you cancel more than 90 days before the course start date. With the exception of the $150 non-refundable enrollment processing fee, Outward Bound will refund $350 of your deposit and 100% of your payment.

There are penalties for canceling less than 90 days before the course start date and a graduated system of penalties apply.

For cancellations between:

  • 89 and 75 days from the course start date, Outward Bound will retain the full $500 deposit and refund the remaining balance.
  • 74 and 60 days from course start, Outward Bound will retain the $500 deposit and refund 75% of the remaining balance.
  • 59 and 45 days from course start, Outward Bound will retain the $500 deposit and refund 50% of the remaining balance.
  • 44 days and less from course start, Outward Bound will not issue a refund


WAITLIST POLICY

If the course you selected is full, you may have the option to be waitlisted. If waitlisted for a course, in addition to submitting the enrollment form and $500 deposit, to maintain your waitlist spot, you will be required to submit a completed enrollment packet.

If a spot becomes available, it will be offered to the individual who returned their completed enrollment packet first; not to the individual who enrolled on the waitlist first. This individual will have 24 hours to decide to take the open spot.

If a spot does not become available, or you elect to be removed from the waitlist due to not having a spot on the course, Outward Bound will refund the full $500 deposit.

If a spot does become available on the course and you elect not to take it, the $150 enrollment processing fee will not be refunded.


COURSE TRANSFER POLICY

You may transfer from one course to another one time for no penalty provided it is more than 60 days from the course start date. A $100 Transfer Fee will apply to subsequent transfers more than 60 days from the course start date.

For transfers less than 60 days from the course start date, 50% of the payment is transferrable and you will forfeit 50% of your payment. Outward Bound will not issue refund for any transfers less than 30 days of the course start date.


TUITION PROTECTION PLAN - $150.00

The Tuition Protection Plan protects your tuition only for cancellations due to documented family emergencies, illnesses, or injuries. It does not cover non-emergency cancellations. With proper documentation (received by Admissions Coordinator in writing within 2-weeks of the date of your cancellation) you will receive a 100% refund of your tuition. The Plan must be purchased at a minimum, 90 days prior to the course start date. The Tuition Protection Plan costs $150 and you can elect to purchase through your Admissions Advisor.


PAPERWORK TIMELINE

In order to be fully enrolled, full-tuition must be paid AND the student medical record and required forms must be submitted, reviewed, and accepted. Deadline for complete enrollment is 90 days before course start. Outward Bound requires timely return of all paperwork. Late return of any paperwork will delay the review of other customers’ applications and will jeopardize your spot on course. Return all your paperwork by the due date assigned. If any paperwork is past due, your spot may be made available to other applicants and course deposit withheld.


ACCURATE INFORMATION

Failure to provide accurate complete information could compromise your or other participant’s safety and course quality. Our goal is for every student to have a successful course. By sharing all physical, emotional, or behavioral conditions we can help you choose the course that will provide you with the highest chance for success. Additionally, undisclosed conditions that result in early departure are not eligible for a refund (see Early Departures section).

Please report injuries, illnesses, new medications or changes to your prescription to the Admissions Department. If you arrive on course with an unreported medical condition, other diagnosis, or if you have changed the type or amount of medications since submitting your application without informing the Admissions Department you may be dismissed from course.


EARLY DEPARTURES

If you are expelled from course, leave due to an undisclosed pre-existing condition or choose to leave voluntarily, there is no refund or course credit.


COURSE EXPULSIONS

Our purpose and intent is to help and support students so they can successfully complete their course. However, if a student is determined to leave the course we simply cannot make them stay. We are committed to coordinating the effort to keep the student on course through our instructional staff, administrative support, and parents. After these avenues are exhausted and if we find the student or the other students in physically or emotionally unsafe situations parents will be contacted to arrange for their child’s travel home.

Example Expulsion Situations:

  • Unwilling or unmotivated to participate and shoulder responsibility as a member of a wilderness expedition team
  • Posing a danger, through misconduct or unsafe practices, to yourself or others
  • Defiant, harassing or otherwise compromising the emotional safety of others
  • Using alcohol, drugs (including prescription medication not prescribed to you or sharing your medication) or tobacco products while on their course
  • Engaging in sexual activity or sexual harassment of any kind
  • Bullying, chronic lying, stealing, or other negative behaviors

If a student is exhibiting these behaviors on course, instructors typically start by working with the student individually, then contacting the base camp for additional resources or calling a parent, then, if the problems persist, removing the students from the course. However, students who break the law, threaten, or endanger others will be expelled immediately.


TRAVEL TO COURSE

Outward Bound recommends the following two criteria are met prior to you making travel arrangements:

  1. You are fully enrolled for course which includes: full-tuition must be paid AND the student medical record and required forms must be submitted, reviewed, and accepted.
  2. We’ve met adequate enrollment to meet our minimum group size (typically 5 participants). Outward Bound Baltimore will notify you as soon as we are able regarding course cancellation due to low enrollment.

You may elect to purchase tickets before receiving that information BUT if you do and your course is cancelled, Outward Bound will not be responsible for your unused airline ticket.

Temporary Adjustment:

Chesapeake Bay Outward Bound Schools Standard Cancellation Policy

Cancellation Policy in Consideration of CV-19

Effective 3/12/2020, until further notice, Chesapeake Bay Outward Bound School (CBOBS) is making temporary changes to our cancellation policy. In an effort to encourage groups to move forward with planning for their Outward Bound experience as well as reserve future dates in 2020, we are temporarily adjusting our cancellation policy. We intend to move forward with planning and preparations for your programs until any emerging information indicates we cannot, and we hope this flexibility will encourage you to do the same.

For schools and organizations that are scheduled to be closed during their scheduled CBOBS programming, or who experience system or school wide closures in the semester of their scheduled program, who have made the determination that they cannot participate in scheduled programming due to CV-19 disruptions, we will have a zero fault cancellation policy. We will not hold the client liable for payment for scheduled programming they do not participate in as long as that decision is made in writing to our customer points of contact, Hanibal Gnahoui or Jason Alford within 72 hours of the start of scheduled programming. If the school or organization has a closure schedule that is within that time frame, under this circumstance, groups should notify their CBOBS point of contact as soon as possible.

We ask that partners plan for their programming with us unless evolving protocols require cancellation and that our partners support this flexibility by staying in touch if circumstances change. Chesapeake Bay Outward Bound School is a locally based and operated non-profit and we have carefully considered the significant impact of this decision on our organization. In support, if your group must cancel, we ask in good faith that you consider rebooking your programming now, at the time of cancellation, for a future date or same dates next year.

We intend to revert to our standard programs cancellation policy, included in your program agreement, when appropriate and our standard policy will supersede this temporary adjustment at that time. We will communicate the return to our standard policy with all stakeholders.


**Student Non-Discrimination Policy and Diversity Statement

Chesapeake Bay Outward Bound School prohibits discrimination against any student or applicant because of race, color, religion, sex, gender, ethnic or national origin, sexual orientation, qualified individuals with disabilities on the basis of disability, or any other category which may be protected by applicable state or federal law. Chesapeake Bay Outward Bound School also promotes respect for all people, and will not tolerate harassment based on any of these characteristics nor on differences based on gender identity or expression.